COVID-19 Outbreak to Boost Adoption of Queue Management System Market Key Findings, Major Companies Analysis and Forecast 2025

Global Queue Management System Market was valued at USD 438.2 million in 2019 which is expected reach USD 620.12 million by 2027 at a CAGR 4.8%.

Queue management system is an automated system which is specifically designed to mange customer flow or walk-in services. This system used to manage interactions with the customers and management of queues of customers.


Increase in technological developments and innovations are expected to boost the global queue management system market growth. For instance, in June 2019, Tshwane had launched new queue management system in South Africa for improvement of service delivery. Further, increase in demand to improve staff efficiency and enhancement of customer experience will have the positive impact on global queue management system market growth. Moreover, enhanced customer throughput and facilitating and improving customer service which is expected to boost the growth of global queue management system market growth.

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However, complexity of processes is the major restraining factor which is expected to hamper the global queue management system market growth. Also, COVID 19 pandemic is the ongoing spread is the major challenging factor for market will affect the global queue management system market growth.

Market Key Players

Various key players are discussed in this report such as Wavetec, AKIS Technologies, XIPHIAS Software, Q-Matic, QLess, Skiplino, ATT Systems, Advantech, Lavi Industries, and QMinder

Market Taxonomy

By Type

  • Virtual Queuing
  • Linear Queuing

By Component

  • Solutions
  • Services

By Application

  • Hospitals
  • BFSI
  • Retail Outlets
  • Restaurants
  • Utility Service Providers and Airports
  • Government Offices
  • Others

By Region

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • Middle East & Africa

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